1) Can't find CH340 driver

For Windows systems, it needs to right-click the computer and select Manage, click Device Manager, click to expand Ports (COM & LPT), find the port corresponding to the CH340 driver, and then select this port in LightBurn or LaserGRBL.

For MacOS, please go to About this Mac > Overview > System Report, select USB under Hardware (there will be USB Serial if the driver is installed automatically), and select the cu.wchusbserial14230 port in LightBurn or LaserGRBL.

If no ports are listed in the expanded Ports (COM & LPT), it means that no engravers were found, which could mean that it is not plugged in correctly, isn't powered, or the PC is missing a driver. It needs to download the CH340 driver from the link and double-click it to install:

https://drive.google.com/drive/folders/1Sc-TKuez-mz--38Vp6DeL-pGmQcQdHW4.

How to install CH340 driver of LightBurn for MacOS Sequoia system:

https://www.youtube.com/watch?v=JX-XsjLFei0

How to install CH340 driver of LightBurn for MacOS system:

https://www.youtube.com/watch?v=FBd1uEA9QUw

2) CH340 driver port is occupied

Before connecting, please make sure that the CH340 port is not occupied by software such as serial communication tools, cura, etc.

3) The Baud rate setting error

The baud rate should be set to 115200. The wrong baud rate will cause the connection to the engraving machine to fail.  

4) The configuration file is not imported or damaged

For LightBurn, click "Devices" in the laser control module to import the engraver. Click ‘Import,’ select the RAY5 mini.lbdev file, and click OK to add the RAY5 mini configuration to LightBurn. The macro commands will be successfully added in the Console window, and RAY5 mini device will appear in the list of devices to the right of the 'Devices' button in the Laser window when the configuration file is imported successfully.