Kopie von wöchentlichen Angeboten 6/16

If I purchase a 3d printer or Laser Engraver from your site, where the printer will be shipped from?

For the customers in the Most state of the United State, we will ship the printer out from the US warehouse.
For the customers in Most European countries, we will ship the printer out from the Czech warehouse.
For the customers in the rest of the world, we will ship the printer out from the China warehouse.
For more details, you may refer to the shipping guide on our website.

Is there free shipping on your site?

Yes, we offer free shipping in the following countries:
United States (Other than Hawaii, Alaska, and Puerto Rico);
Most European countries;
Most Asia countries (NOT included tariff);
For the other countries, the shipping fee would be charged by the weight of the parcel.
You may refer to the shipping guide on our website.

How long is your product warranty?

We guarantee a 1-year warranty.

When can I receive the parcel after the order is placed?

3D Printer, Laser engraver, Filament, and Resin:

Normally, you will receive the parcel within 4-9 business days after you place the order.

3D Printer Accessories:

Normally, you will receive the parcel within 10-15 business days after you place the order.

How can I return or exchange my product?

If you do not satisfied with our goods and want to send them back to get a refund or an exchange, you can send a message to our after-sale Customer Service (Email address:support@longer3d.com.), they will reply to you within 24 hours (except on weekends) and give you further information and some useful advice.
But please contact us before sending the item back to us for a refund. We do not accept returned items that were sent back by you directly without checking with us first.
You may refer to the Return Policy on our website.

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