Products
During the engraving process, your Ray5 machine may occasionally display alarms or errors. These alerts are typically related to limit switches, coordinate settings, or user operations.
This guide explains the most common causes of engraving errors and provides clear solutions to help you quickly resume normal operation.
Cause:
Manually moving the laser head or gantry while the machine is engraving can trigger the limit protection system.
Solution:

Cause:
Clicking the Stop button during engraving may trigger an alarm signal. This is normal system behavior.
Solution:

When engraving an image or vector filling at the current position, if the overscan function is turned on, the soft limit may be triggered, and the engraving may not be possible. You need to change the coordinates to absolute coordinates. If you do not change the coordinate system, then reduce the pattern and put it in the middle, or turn off the overscan function. 


The machine continuously detects the signal of the limit switch, resulting in a zeroing abnormality. The solution is to confirm that the XY axis does not hit the limit switch after the XY axis completes zeroing.
Most engraving errors or alarms on the Ray5 are caused by limit triggers, coordinate misconfiguration, or normal operational behavior. By understanding these common scenarios and applying the appropriate fixes, you can quickly resolve issues and maintain smooth engraving workflows.
Proper setup and careful operation will significantly reduce the occurrence of alarms and improve overall efficiency.
Program
Company
Visit
(+1) 888-575-9099
Customer Service: support@longer.net
Brand Cooperation: info@longer.net
!