How to Fix LaserBurn Connection Issues via IP on Nano Duo

When connecting Nano Duo to LaserBurn via IP, connection issues may occasionally occur. These problems are typically related to network configuration or device occupancy. Ensuring proper network conditions and correct device usage is essential for establishing a stable IP connection.

Troubleshooting

1. Network Configuration

For an IP-based connection to work, both the Nano Duo and the computer must be on the same local network.

If they are on different networks, the connection will fail because the devices cannot communicate with each other.

To resolve this issue:

• Verify that both the Nano Duo and the computer are connected to the same Wi-Fi network
• Check network settings through the machine’s screen or the mobile application
• Ensure that the network connection is stable and has no interruptions

Correct network alignment is the foundation for successful IP communication between LaserBurn and the Nano Duo.

2. Machine Occupancy

Nano Duo supports only one active IP connection at a time. If the machine is already connected to another device or software, new connection attempts will fail.

To resolve this issue:

• Check whether Nano Duo is currently connected to another computer or software via IP
• Disconnect any existing connections before attempting a new one
• Ensure that only one control device is communicating with the machine at any given time

This limitation prevents command conflicts and ensures stable machine operation.

Conclusion

LaserBurn connection issues via IP on Nano Duo are most commonly caused by network mismatches or multiple device connections. By ensuring that both devices are on the same network and that another connection does not occupy the machine, users can successfully establish a stable IP connection.

Maintaining proper network settings and managing device access will help ensure reliable communication and a smooth engraving workflow.