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Get guidance and solve issues in one place.

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Check coverage terms for your country or region

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Makers Club

Exclusive loyalty program designed to thank you our users

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Software Center

Find everything about Longer's Product software

Service Center

Explore in-depth Services and tips in Longer

  • Ray5 Series

  • B1 Series

  • Nano Series

  • LK Series

  • Orange Series 

RAY5 5W 

RAY5 10W 

RAY5 20W 

RAY5 mini


Ray5 miniS

R5 40W

B1 20W

B1 30W

B1 40W

Nano 6W

Nano Pro 12W

Nano Duo

Nano Ruby

LK1

LK1 Pro 

LK1 Plus

LK4 

LK4 X

LK4 pro

LK5 

LK5 Pro

Orange 10

Orange 30

Orange 4K Momo

Orange 4K  Color

LONGER Support

Get guidance and solve issues in one place.

Popular Services

Track My Order

Check coverage terms for your country or region

View Policy >

Blog

A blog with insights, tips, updates, and expert industry advice.

View Status >

Wiki

A knowledge base with product details, FAQs, and helpful guides.

View Status >

Service Center

Explore in-depth Services and tips in Longer

View Services >

Product Support

Browse and download all the essential resources about your machine here! Including the product manual, quick start guide,firmware, software, and accessory files

  • Ray5 Series

  • B1 Series

  • Nano Series

  • LK Series

  • Orange Series 

Ray5 5W

Ray5 10W 

Ray5 20W 

Ray5 Mini 2.5W/3.5W

Ray5 MiniS 2.5W/3.5W

Ray5 40W

B1 20W

B1 30W

B1 40W

Nano 6W

Nano Pro 12W

Nano Duo

Nano Ruby

LK1

LK1 Pro 

LK1 Plus

LK4 

LK4 X

LK4 pro

LK5 

LK5 Pro

Orange 10

Orange 30

Orange 4K Momo

Orange 4K  Color

Software

  • Laser Engraver

  • 3D Printer

LaserBurn

  • Windows

  • MacOS (Apple)

  • MacOS (Intel)

LaserBurn-win-x64-2.1.0.exe

Nov 13, 2025

Download

LaserBurn-mac-arm64-2.1.0.dmg

Nov 13, 2025

Download

LaserBurn-mac-x64-2.1.0.dmg

Nov 13, 2025

Download

LightBurn

LaserGRBL

  • LK5 PRO

  • Lk4 X

  • Lk1

  • LK1 Pro

  • LK1 Plus

  • LK4

  • LK4 Pro

  • LK5

  • Orange 4K Color

  • Orange 4K momo

  • Orange 10

  • Orange30

LK5 PRO-Cura4.8

Clipper For Longer LK4 X 

CH34x_Install_Windows_v3_4

CH340G_ Driver_Windwos 

CH341SER_MAC

Cura4.12

LK1-Longer3d.msi

LK1-CH34x_Install_Windows_v3_4

LK1-CH340G_ Driver_Windwos

LK1-CH341SER_MAC

LK1-Longer3d.msi

CH34x_Install_Windows_v3_4

CH340G_ Driver_Windwos

CH341SER_MAC

Cura_15.04.3

Device Driver

CH34x_Install_Windows_v3_4

CH340G_ Driver_Windwos

CH341SER_MAC

LK4-3D Slicer 1.3

CH34x_Install_Windows_v3_4

CH340G_ Driver_Windwos

CH341SER_MAC

LONGER 3D Slicer 1.3

LK4 Pro Cura_15.04.3

CH34x_Install_Windows_v3_4

CH340G_ Driver_Windwos

CH341SER_MAC

Lk5 -  Cura4.8

Orange 4K color-Software

CHITUBOX Plugins

LongerWare-V1.36-Setup-for-Windows64bit

LongerWare-V1.36-Setup-for-macOS

CHITUBOX64Install_V1.7.0-for-Windows64bit

CHITUBOX_V1.7.0-for-macOS

Orange 4K momo-Software

CHITUBOX Plugins

LongerWare-V1.36-Setup-for-Windows64bit

LongerWare-V1.36-Setup-for-macOS

CHITUBOX64Install_V1.7.0-for-Windows64bit

CHITUBOX_V1.7.0-for-macOS

Orange 10-Software

LongerWareSetup V1.33-Orange LCD SLA 3D Printer-Windows-64bit

LongerWareSetup V1.33-Orange LCD SLA 3D Printer-MacOS

CHITUBOX64Install_1.6.1

Orange10-CHITUBOX-Plugin

CHITUBOX_V1.6.1

LongerWareSetup V1.33-Orange LCD SLA 3D Printer-Windows-64bit

LongerWareSetup V1.33-Orange LCD SLA 3D Printer-MacOS

CHITUBOX64Install_1.6.1

Orange30-CHITUBOX-Plugin

CHITUBOX_V1.6.1

See More Detail >

Thanks for contacting us. We'll get back to you as soon as possible.
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Email
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Message

Online Customer Service

24/7 Online Customer Service: We're Here, Ready to Assist, Round-the-Clock.

Contact Online Customer Service>

Hotline

products and services.

Global:  (+1) 888-575-9099

Mon-Sun: 8:00AM-5:OOPM (PST) Language: English

Email

For general, non-urgent questions, please include your inquiry so we can assist you effectively.

US: support@longer.net

24/7 Round the clock

Brand Cooperation：info@longer.net

24/7 Round the clock

FAQ

If I buy a laser engraver or 3d printer from your website, where will it be shipped from?

1.For the customers in the Most state of the United State, we will ship the printer out from the US warehouse.
2.For the customers in Most European countries, we will ship the printer out from the Czech warehouse.
3.For the customers in the rest of the world, we will ship the printer out from the China warehouse.
4.For more details, you may refer to the shipping guide on our website.

Can I modify or cancel my order?

Yes, you can. There are two types of order cancellation:
1.If you haven't received the shipping notification, you can cancel or modify this order by contacting our customer service by email. Our customer service will help you cancel or modify the order within 24H after receiving your email. Since the email is not an instant reply, we may find that your order has been sent when we process your email within 24H. In this case, we can only say sorry for that, and we can't help you cancel or modify the order anymore. So please check the order information carefully before placing the order.
2.If you have received the shipping notification, please note that we CAN NOT cancel or modify orders anymore. Therefore, please wait for your package to arrive and you may either keep it or contact us to return it for a refund. Please DO NOT refuse the delivery as the undelivered package will be destroyed by third-party logistics.

After the order is placed, I have not received the order confirmation email. What should I do?

1.If you don't receive the order confirmation email, please kindly check your spam box first, and add our email address as the contact to receive further shipping confirmation emails.
2.Normally, we may need up to 1-3 days to prepare your order after placing your order due to we need to prepare your products, do strict quality-control tests, and carefully package the items.

When can I receive the parcel after the order is placed?

According to our shipping policy, your package will generally be shipped out within 1-3 working days after order confirmation. Once shipped, you can track the progress of your package via the tracking number provided. The specific delivery time depends on your region and shipping method. If you have any questions about your package's delivery time, please feel free to contact our customer service team. Thanks!

How can I return or exchange my product?

If you do not satisfied with our goods and want to send them back to get a refund or an exchange, you can send a message to our after-sale Customer Service (Email address:support@longer3d.net), they will reply to you within 24 hours (except on weekends) and give you further information and some useful advice.
But please contact us before sending the item back to us for a refund. We do not accept returned items that were sent back by you directly without checking with us first.
You may refer to the Return Policy on our website.

Is there free shipping on your site?

1.United States (Other than Hawaii, Alaska, and Puerto Rico);
2.Most European countries;
3.Most Asia countries (NOT included tariff);
4.For the other countries, the shipping fee would be charged by the weight of the parcel.
5.You may refer to the shipping guide on our website.

There are different options on your website, such as the US, EU, Other. How do I choose the correct one?

1.US option: United States, Canada
2.EU option: Most European countries
3.Other option: Countries other than US and EU options
4.For more details, you may refer to the shipping guide on our website

How do I check on the status of my order?

You will receive an email confirmation of the email you have provided us at checkout, within 30 minutes of placing your order. When your order ships out for final delivery you will additionally receive a shipment confirmation email.

Why is your website available in different currencies, but the price is in the US dollars when you pay?

We only accept the payment in USD dollars on our site.  If your primary currency is not USD, you can still pay us USD in Paypal.

Click here to view more FAQ >

FAQ

If I buy a laser engraver or 3d printer from your website, where will it be shipped from?

1.For the customers in the Most state of the United State, we will ship the printer out from the US warehouse.
2.For the customers in Most European countries, we will ship the printer out from the Czech warehouse.
3.For the customers in the rest of the world, we will ship the printer out from the China warehouse.
4.For more details, you may refer to the shipping guide on our website.

Can I modify or cancel my order?

Yes, you can. There are two types of order cancellation:
1.If you haven't received the shipping notification, you can cancel or modify this order by contacting our customer service by email. Our customer service will help you cancel or modify the order within 24H after receiving your email. Since the email is not an instant reply, we may find that your order has been sent when we process your email within 24H. In this case, we can only say sorry for that, and we can't help you cancel or modify the order anymore. So please check the order information carefully before placing the order.
2.If you have received the shipping notification, please note that we CAN NOT cancel or modify orders anymore. Therefore, please wait for your package to arrive and you may either keep it or contact us to return it for a refund. Please DO NOT refuse the delivery as the undelivered package will be destroyed by third-party logistics.

After the order is placed, I have not received the order confirmation email. What should I do?

1.If you don't receive the order confirmation email, please kindly check your spam box first, and add our email address as the contact to receive further shipping confirmation emails.
2.Normally, we may need up to 1-3 days to prepare your order after placing your order due to we need to prepare your products, do strict quality-control tests, and carefully package the items.

When can I receive the parcel after the order is placed?

According to our shipping policy, your package will generally be shipped out within 1-3 working days after order confirmation. Once shipped, you can track the progress of your package via the tracking number provided. The specific delivery time depends on your region and shipping method. If you have any questions about your package's delivery time, please feel free to contact our customer service team. Thanks!

How can I return or exchange my product?

If you do not satisfied with our goods and want to send them back to get a refund or an exchange, you can send a message to our after-sale Customer Service (Email address:support@longer3d.net), they will reply to you within 24 hours (except on weekends) and give you further information and some useful advice.
But please contact us before sending the item back to us for a refund. We do not accept returned items that were sent back by you directly without checking with us first.
You may refer to the Return Policy on our website.

Is there free shipping on your site?

1.United States (Other than Hawaii, Alaska, and Puerto Rico);
2.Most European countries;
3.Most Asia countries (NOT included tariff);
4.For the other countries, the shipping fee would be charged by the weight of the parcel.
5.You may refer to the shipping guide on our website.

There are different options on your website, such as the US, EU, Other. How do I choose the correct one?

1.US option: United States, Canada
2.EU option: Most European countries
3.Other option: Countries other than US and EU options
4.For more details, you may refer to the shipping guide on our website

How do I check on the status of my order?

You will receive an email confirmation of the email you have provided us at checkout, within 30 minutes of placing your order. When your order ships out for final delivery you will additionally receive a shipment confirmation email.

Why is your website available in different currencies, but the price is in the US dollars when you pay?

We only accept the payment in USD dollars on our site.  If your primary currency is not USD, you can still pay us USD in Paypal.

Click here to view more FAQ >

Contact US

Thanks for contacting us. We'll get back to you as soon as possible.
Name
Email
Phone
Message

Software

  • Laser Engraver

  • 3D Printer

LaserBurn

  • Windows

  • MacOS (Apple)

  • MacOS (Intel)

LaserBurn-win-x64-2.1.0.exe

Nov 13, 2025

Download

LaserBurn-mac-arm64-2.1.0.dmg

Nov 13, 2025

Download

LaserBurn-mac-x64-2.1.0.dmg

Nov 13, 2025

Download

LightBurn

LaserGRBL

  • LK5 PRO

  • Lk4 X

  • Lk1

  • LK1 Pro

  • LK1 Plus

  • LK4

  • LK4 Pro

  • LK5

  • Orange 4K Color

  • Orange 4K momo

  • Orange 10

  • Orange30

LK5 PRO-Cura4.8

Clipper For Longer LK4 X 

CH34x_Install_Windows_v3_4

CH340G_ Driver_Windwos 

CH341SER_MAC

Cura4.12

LK1-Longer3d.msi

LK1-CH34x_Install_Windows_v3_4

LK1-CH340G_ Driver_Windwos

LK1-CH341SER_MAC

LK1-Longer3d.msi

CH34x_Install_Windows_v3_4

CH340G_ Driver_Windwos

CH341SER_MAC

Cura_15.04.3

Device Driver

CH34x_Install_Windows_v3_4

CH340G_ Driver_Windwos

CH341SER_MAC

LK4-3D Slicer 1.3

CH34x_Install_Windows_v3_4

CH340G_ Driver_Windwos

CH341SER_MAC

LONGER 3D Slicer 1.3

LK4 Pro Cura_15.04.3

CH34x_Install_Windows_v3_4

CH340G_ Driver_Windwos

CH341SER_MAC

Lk5 -  Cura4.8

Orange 4K color-Software

CHITUBOX Plugins

LongerWare-V1.36-Setup-for-Windows64bit

LongerWare-V1.36-Setup-for-macOS

CHITUBOX64Install_V1.7.0-for-Windows64bit

CHITUBOX_V1.7.0-for-macOS

Orange 4K momo-Software

CHITUBOX Plugins

LongerWare-V1.36-Setup-for-Windows64bit

LongerWare-V1.36-Setup-for-macOS

CHITUBOX64Install_V1.7.0-for-Windows64bit

CHITUBOX_V1.7.0-for-macOS

Orange 10-Software

LongerWareSetup V1.33-Orange LCD SLA 3D Printer-Windows-64bit

LongerWareSetup V1.33-Orange LCD SLA 3D Printer-MacOS

CHITUBOX64Install_1.6.1

Orange10-CHITUBOX-Plugin

CHITUBOX_V1.6.1

LongerWareSetup V1.33-Orange LCD SLA 3D Printer-Windows-64bit

LongerWareSetup V1.33-Orange LCD SLA 3D Printer-MacOS

CHITUBOX64Install_1.6.1

Orange30-CHITUBOX-Plugin

CHITUBOX_V1.6.1

See More Detail >

FAQ

If I buy a laser engraver or 3d printer from your website, where will it be shipped from?

1.For the customers in the Most state of the United State, we will ship the printer out from the US warehouse.
2.For the customers in Most European countries, we will ship the printer out from the Czech warehouse.
3.For the customers in the rest of the world, we will ship the printer out from the China warehouse.
4.For more details, you may refer to the shipping guide on our website.

Can I modify or cancel my order?

Yes, you can. There are two types of order cancellation:
1.If you haven't received the shipping notification, you can cancel or modify this order by contacting our customer service by email. Our customer service will help you cancel or modify the order within 24H after receiving your email. Since the email is not an instant reply, we may find that your order has been sent when we process your email within 24H. In this case, we can only say sorry for that, and we can't help you cancel or modify the order anymore. So please check the order information carefully before placing the order.
2.If you have received the shipping notification, please note that we CAN NOT cancel or modify orders anymore. Therefore, please wait for your package to arrive and you may either keep it or contact us to return it for a refund. Please DO NOT refuse the delivery as the undelivered package will be destroyed by third-party logistics.

After the order is placed, I have not received the order confirmation email. What should I do?

1.If you don't receive the order confirmation email, please kindly check your spam box first, and add our email address as the contact to receive further shipping confirmation emails.
2.Normally, we may need up to 1-3 days to prepare your order after placing your order due to we need to prepare your products, do strict quality-control tests, and carefully package the items.

When can I receive the parcel after the order is placed?

According to our shipping policy, your package will generally be shipped out within 1-3 working days after order confirmation. Once shipped, you can track the progress of your package via the tracking number provided. The specific delivery time depends on your region and shipping method. If you have any questions about your package's delivery time, please feel free to contact our customer service team. Thanks!

How can I return or exchange my product?

If you do not satisfied with our goods and want to send them back to get a refund or an exchange, you can send a message to our after-sale Customer Service (Email address:support@longer3d.net), they will reply to you within 24 hours (except on weekends) and give you further information and some useful advice.
But please contact us before sending the item back to us for a refund. We do not accept returned items that were sent back by you directly without checking with us first.
You may refer to the Return Policy on our website.

Is there free shipping on your site?

1.United States (Other than Hawaii, Alaska, and Puerto Rico);
2.Most European countries;
3.Most Asia countries (NOT included tariff);
4.For the other countries, the shipping fee would be charged by the weight of the parcel.
5.You may refer to the shipping guide on our website.

There are different options on your website, such as the US, EU, Other. How do I choose the correct one?

1.US option: United States, Canada
2.EU option: Most European countries
3.Other option: Countries other than US and EU options
4.For more details, you may refer to the shipping guide on our website

How do I check on the status of my order?

You will receive an email confirmation of the email you have provided us at checkout, within 30 minutes of placing your order. When your order ships out for final delivery you will additionally receive a shipment confirmation email.

Why is your website available in different currencies, but the price is in the US dollars when you pay?

We only accept the payment in USD dollars on our site.  If your primary currency is not USD, you can still pay us USD in Paypal.

Click here to view more FAQ >

Contact US

Thanks for contacting us. We'll get back to you as soon as possible.
Name
Email
Phone
Message