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Support for Ray5 20W

The best laser engraver for beginners

Warranty Policy

Check coverage terms for your country or region

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Software Center

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Service Center

Explore in-depth Services and tips in Longer

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Makers Club

Exclusive loyalty program designed to thank you our users

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Blogs

Learn, Create, Succeed.Free tutorials, creative ideas

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Ray5 20W Wiki

Contains articles and guides for Longer's hardware and software

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FAQ

Contains articles and guides for Longer's hardware and software

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  • Product Manual

  • Operation & Features

  • Quick Start Guide

  • Firmware

  • Software

  • Accessories File

  • Troubleshooting

Product Manual

RAY5 20W  - User Manual

RAY5 20W  - Parameter Table

Use Accessories with Ray5 20W

LR10 Rotary  Roller User Manual

How to Set Up Multiple Layers in LightBurn

Installation Guide for Longer Ray5 engraver extension frame

RAY5 XY extension pole installation instructions

Camera Instructions（Video）

Engraving Machine Circular Camera Instruction Manual

Basics & Functions

Firmware Update

Focus adjustment

Ray5 Safety Features: Dual Protection with Tilt Alarm and Flame Alarm

How to use Lightburn for material parameter testing

How to Optimize Image Engraving in LaserGRBL for Best Results

Connect RAY5 to LaserGRBL

Quick Start Guide

RAY5 Quick Start Guide

Ray5 Quick Install Limit Switch Instructions

Firmware

Ray5 20W mainboards with an air pump use the following firmware.

B-screen-firmware.bin(24V)

B-Ray5-20w-grbl_idf.bin(24V)

Ray5 20W mainboards without an air pump use the following firmware.Flash the firmware first, then upload the configuration file.

Firmware-RAY5-FW

RAY5-20W-ENDSTOP-240619

Software

RAY5- lightburn

RAY5 -laserGRBL

RAY5-LaserBurn

What file formats are supported, and how do I import them into the software

Change the cutting sequence

Accessories File

RAY5-  touch screen black screen

Laser Engraver Camera Installation

RAY5 XY extension pole installation instructions

RAY5 Y-axis extension axis instruction manual

RAY5 Air Pump Instruction Manual

LONGER RAY5 Rotary Roller Quick Start Guide V2

RAY5 Laser Engraver Enclosure Installation Guide

Quick Install Limit Switch Instructions

RAY5 new 20W laser module upgrade kit installation video

Engraving machine camera manual

Laser module lifting frame instruction manual

Instructions for use of roller stand

Connection

CH340 Driver Installation Failure – Troubleshooting Guide

Wi-Fi Connection Failed

How to Troubleshoot LightBurn Failing to Connect to the Laser Engraver via Wi-Fi

Software

Causes of Sudden Stoppage During Engraving

General

The movement protection is triggered

Motor Reversal

There are error or alarm during engraving

How to Troubleshoot and Fix a Non-Working Air Pump on Your Laser Engraver

How to Troubleshoot When the Machine Fails to Work Properly After Powering On

How to Fix the X-Axis or Y-Axis Not Moving Issue

Motor Noise — Troubleshooting Guide

SD card not recognized

Replace the flame sensor

Replacing the Combo Cable

Replacing the Timing Belt

Replacing the Mainboard

Replacing the Display Screen

Replacing the Motor

Replacing the Laser Module

Replacing the Laser Window Lens

Cleaning the Laser Engraver’s Lens Window and Nozzle

Replacing the Laser Fan

Solve issues such as engraving misalignment, warped lines, and open (incomplete) circles.

How to Troubleshoot Touchscreen Black/White Screen Issues on Your Laser Engraver

Watch & Learn

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Longer RAY5 20W Instructional videos

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MKSLaser APP Instructions for use with RAY5

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How to clean and replace RAY5 laser lens

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How to solve the problem of RAY5 unable to connect to WIFI
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How to Install a Limit Switch

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Focus adjustment

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Rotary Roller installation video

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Install the chrome rod

Top Articles

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Ray5 20W

Ray5 20W