Products Tutorial

Solve issues such as engraving misalignment, warped lines, and open (incomplete) circles.
November 24, 2025
AndrewShrimpton

Solve issues such as engraving misalignment, warped lines, and open (incomplete) circles.

1. Adjust the eccentric nut to ensure smooth and stable movement of the parts.  2. Re-tighten...
How to Troubleshoot Touchscreen Black/White Screen Issues on Your Laser Engraver
  • RAY5 10W
November 24, 2025
AndrewShrimpton

How to Troubleshoot Touchscreen Black/White Screen Issues on Your Laser Engraver

Experiencing a black or white screen on your touchscreen panel can be frustrating, but the...
Firmware upgrading
Firmware upgrading
  • RAY5 10W
November 24, 2025
AndrewShrimpton

Firmware upgrading

The bug has been fixed and will no longer occur after upgrading to the latest...
How to Fix Camera Footage That Is Too Bright or Too Dark
  • Nano Duo
November 17, 2025
AndrewShrimpton

How to Fix Camera Footage That Is Too Bright or Too Dark

Frame Machine Camera Vision Correction Instructions
Frame Machine Camera Vision Correction Instructions
  • Nano Duo
November 13, 2025
AndrewShrimpton

Frame Machine Camera Vision Correction Instructions

Vision Correction Function Before using the visual function of the frame machine, you must complete...
How to Replace the Z-Axis Metal Plate on Nano Duo
  • Nano Duo
November 13, 2025
AndrewShrimpton

How to Replace the Z-Axis Metal Plate on Nano Duo

In the Nano Duo, the metal plate in the middle is designed to be thin...
Nano DUO: Wavy Border Tracing
Nano DUO: Wavy Border Tracing
  • Nano Duo
November 13, 2025
AndrewShrimpton

Nano DUO: Wavy Border Tracing

If wavy traces appear during border tracing, this issue is caused by the old firmware....
Nano DUO: Switching Between Red and Blue Lasers via the Screen
Nano DUO: Switching Between Red and Blue Lasers via the Screen
  • Nano Duo
November 13, 2025
AndrewShrimpton

Nano DUO: Switching Between Red and Blue Lasers via the Screen

Nano DUO is equipped with a built-in screen that allows for basic operations. The steps...
Nano DUO: Controlling the LED Light
Nano DUO: Controlling the LED Light
  • Nano Duo
November 13, 2025
AndrewShrimpton

Nano DUO: Controlling the LED Light

1. LightBurnAfter successfully connecting to Nano DUO, enter the following commands in the console input...
Nano DUO: Engraving Lag
Nano DUO: Engraving Lag
  • Nano Duo
November 13, 2025
AndrewShrimpton

Nano DUO: Engraving Lag

Nano DUO is a high-speed engraving machine, and sometimes engraving lag may occur when the...
Nano Duo: Sudden Stop During Engraving
  • Nano Duo
November 13, 2025
AndrewShrimpton

Nano Duo: Sudden Stop During Engraving

During engraving, if the machine suddenly stops, it is mainly caused by the following two...
Nano Duo: LaserBurn Unable to Connect via IP
  • Nano Duo
November 13, 2025
AndrewShrimpton

Nano Duo: LaserBurn Unable to Connect via IP

Troubleshooting: 1. NetworkCheck whether the Nano Duo and the computer are on the same network....