Support for Ray5 40W

The best laser engraver for beginners

Warranty Policy

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Software Center

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Service Center

Explore in-depth Services and tips in Longer

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Blogs

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Ray5 40W Wiki

Contains articles and guides for Longer's hardware and software

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FAQ

Contains articles and guides for Longer's hardware and software

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  • Quick Start Guide

  • Instructional videos

  • Operation & Features

  • Software

  • Firmware

  • Cases

  • Troubleshooting

Quick Start Guide

Ray5 40W Laser Engraver Quick Start Guide.pdf

LONGER Ray5 40W Laser Engraver Material Profiles.pdf

Ray5 40W User Manual.pdf

FAQ of Ray5 40W series Laser Engraver.pdf

Instructional videos

Ray5 40W laser engraver installation video.mp4

Ray5 40W laser engraver tutorial video by using LaserBurn APP in AP mode.mp4

Ray5 40W laser engraver tutorial video by using LaserBurn APP in STA mode.mp4

Use Accessories with Ray5 40W

LR10 Rotary  Roller User Manual

How to Set Up Multiple Layers in LightBurn

Installation Guide for Longer Ray5 engraver extension frame

RAY5 XY extension pole installation instructions

Camera Instructions

Basics & Functions

Firmware Update

Focus adjustment

Software

CH340 Driver

LaserGRBL

LightBurn

LaserBurn

Scan the QR code to download the LaserBurn APP.jpg

Firmware

RAY5 5W-10W grbl_idf(Limited Switch).bin(24V)

RAY5 5W-10W-grbl_idf（Unlimited Switch）.bin(24V)

A-LAS_CL_LTS_LONGER_V2.2(12V)

B-Ray5-20w-grbl_idf.bin(24V)

B-screen-firmware.bin(24V)

Cases

Bird engrave on basswood.gc

Butterfly engrave on basswood.gc

Deer engrave on basswood.gc

Eiffel Tower engrave on basswood.gc

Connection

CH340 Driver Installation Failure – Troubleshooting Guide

Wi-Fi Connection Failed

How to Troubleshoot LightBurn Failing to Connect to the Laser Engraver via Wi-Fi

Software

Causes of Sudden Stoppage During Engraving

General

The movement protection is triggered

Motor Reversal

There are error or alarm during engraving

How to Troubleshoot and Fix a Non-Working Air Pump on Your Laser Engraver

How to Troubleshoot When the Machine Fails to Work Properly After Powering On

How to Fix the X-Axis or Y-Axis Not Moving Issue

Motor Noise — Troubleshooting Guide

SD card not recognized

Replace the flame sensor

Replacing the Combo Cable

Replacing the Timing Belt

Replacing the Mainboard

Replacing the Display Screen

Replacing the Motor

Replacing the Laser Module

Replacing the Laser Window Lens

Cleaning the Laser Engraver’s Lens Window and Nozzle

Replacing the Laser Fan

Firmware upgrading

How to Troubleshoot Touchscreen Black/White Screen Issues on Your Laser Engraver

Solve issues such as engraving misalignment, warped lines, and open (incomplete) circles.