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Motor Reversal on Ray5 10W and Ray5 5W
Motor Reversal on Ray5 10W and Ray5 5W

If the X-axis or Y-axis motor on your Ray5 laser engraver is moving in the opposite direction than expected, it can lead to incorrect positioning, failed engraving, or even machine errors.

Motor direction is controlled by both hardware wiring and software/firmware signals. To fix a reversed motor, you only need to adjust one of these elements so that they match correctly.

This guide provides three effective methods to correct motor direction, from the easiest (software) to the most advanced (hardware).

Core Principle

Motor rotation direction is determined by:

  • Motor wiring sequence → Physical wiring defines the default rotation
  • Direction control signal → Software/firmware instructs the driver on movement direction

To fix a reversed motor, you align the control signal with the wiring direction.

Step 1: Adjust Software Settings (Quickest Method)

This is the easiest and safest method.

In your control software (e.g., LightBurn):

  1. Open Device Settings or Machine Settings
  2. Locate Axis Mapping or Motor Direction options
  3. Find options such as:
    • “Invert X Axis”
    • “Invert Y Axis”
    • “Reverse Direction”
  4. Check (or uncheck) the axis that is moving in the wrong direction
  5. Save the settings
  6. Use jog controls to test movement

✅ If the direction is now correct, no further steps are needed.

Step 2: Adjust Firmware Settings (Advanced / Reliable Method)

If software settings are insufficient, modify firmware parameters directly.

Using G-code commands (via LightBurn or LaserGRBL):

  1. Connect the machine to your computer
  2. Open the Console / Terminal window
  3. Use the following GRBL parameter:
  • $3 – Direction invert setting

How it works:

  • Each axis direction is controlled by a binary value
  • Setting the parameter to true inverts direction

Examples:

  • Reverse X-axis → set X direction invert to true
  • Reverse Y-axis → set Y direction invert to true

⚠️ Tip: If the motor is reversed, simply toggle the setting (true/false) until the direction is correct.

  1. Save the changes
  2. Test using jog controls

Step 3: Hardware Adjustment (Physical Solution)

If software and firmware adjustments do not resolve the issue:

Reversing Motor Wiring

  1. Power off the machine completely
  2. Locate the motor cable of the reversed axis
  3. Swap any one pair of wires:
    • A+ ↔ A−
    • or B+ ↔ B−

This will physically reverse the motor rotation direction.

  1. Reconnect and power on the machine
  2. Test the axis movement

Important Notes

  • Always try software settings first before modifying hardware
  • Ensure the machine is powered off before any wiring changes
  • Avoid changing both software and hardware simultaneously—adjust one at a time

Conclusion

Motor reversal on the Ray5 is a common but easily fixable issue. In most cases, it can be resolved through simple software configuration changes. For persistent cases, firmware or hardware adjustments provide a reliable solution.

By following the steps outlined above, you can quickly restore correct axis movement and ensure accurate engraving performance.

By products-tutorial | November 11, 2025
Movement Protection Triggered on Ray5 10W and Ray5 5W
Movement Protection Triggered on Ray5 10W and Ray5 5W

The flame sensor and motion sensor are important safety features designed to protect your engraving process. However, they can sometimes be triggered unintentionally due to environmental factors, incorrect settings, or hardware issues. This guide will help you identify and resolve common alarm problems.

Flame Sensor Alarm

The flame sensor can be easily triggered. When it is activated, the LightBurn console will display Alarm 3. This can happen for several reasons, including ignition during use, strong light exposure, incorrect settings, short circuits, or even sensor damage.

To avoid unnecessary alarms, it is important to maintain a proper working environment. Avoid open flames during engraving. If an open flame occurs, reduce the laser power immediately to prevent triggering the sensor.

Environmental lighting also plays a role. The engraving machine should be placed in a normal indoor environment and kept away from strong light sources such as flashlights or direct sunlight, as these can interfere with the sensor.

If the flame sensor is still triggering, you can adjust its sensitivity. Open LightBurn or LaserGrbl, connect your machine via USB, and enter the following command in the control panel:

$42=1300

This command lowers the flame sensor trigger threshold. If the issue continues, you can further reduce the value until the sensor behaves normally.

In some cases, the issue may be caused by a hardware contact. If the flame sensor is triggered at the beginning of engraving, check whether the sensor’s metal pins are touching the metal casing. The flame sensor is a black cylindrical probe located at the back of the RAY5 control box. Carefully adjust its position to prevent contact.

If necessary, you can temporarily disable the flame sensor by entering:

$38=0

To enable it again, use:

$38=1

Motion Sensor Alarm

The motion sensor is designed to detect unexpected movement during operation. However, it may also trigger due to machine instability, incorrect settings, or sensor issues.

Make sure your engraving machine is placed on a stable and level surface. Any vibration or movement during operation can cause the motion sensor to activate.

If the sensor is too sensitive, you can adjust its trigger threshold through software. Open LightBurn or LaserGrbl, connect your machine via USB, and enter the following commands:

$40=200
$41=40

These commands reduce the sensitivity of the motion sensor and help prevent false alarms.

If the motion sensor continues to trigger at the start of engraving, it may indicate a hardware issue. In this case, you can disable the motion sensor by entering:

$39=0

To turn it back on, simply send:

$39=1

Conclusion

Flame sensor and motion sensor alarms are usually caused by environmental interference, overly sensitive settings, or hardware-related issues. Most problems can be resolved by adjusting settings, improving the working environment, or checking hardware connections.

By following the steps above, you can quickly restore stable operation and ensure safe and reliable engraving performance.

By products-tutorial | November 11, 2025
Reasons the Ray5 10W / 5W Stops During Engraving
Reasons the Ray5 10W / 5W Stops During Engraving

If your laser engraving machine stops unexpectedly during operation, the issue is often related to software, connection, electrical, or hardware factors. This guide covers the most common problems and practical laser engraver troubleshooting steps to help you quickly identify and fix the issue.

I. Software and Connection Issues (Most Common)

1. Data Transmission Interruption (USB Cable Issues)

Cause:
This is one of the most common reasons for a laser engraving machine stopping mid-job. Poor-quality USB cables, loose connections, long cables, or signal interference can interrupt data transmission.

Troubleshooting:

  • Reconnect both ends of the USB cable (computer and engraver)
  • Use a high-quality, shielded USB cable and keep it as short as possible
  • Keep the USB cable away from power cables and motor wires to reduce interference
  • If using a network connection, ensure stable network performance

2. Computer or Software Issues

Cause:
Low system performance, software freezing, or conflicts with other programs can interrupt LightBurn or LaserGRBL jobs.

Troubleshooting:

  • Restart the software and computer
  • Check power settings to ensure the system is not in “Power Saver” mode
  • Reduce data output speed in your engraving software (e.g., LightBurn). If the output frequency is too high (above 20 kHz), lower it to improve stability
  • Open Task Manager to monitor CPU and memory usage during operation

3. File or Design Issues

Cause:
Overly complex designs, excessive nodes, or corrupted G-code files can cause engraving to stop.

Troubleshooting:

  • Optimize your design using vector tools like “Combine” or “Simplify Path”
  • Remove stray points or unnecessary details in the design file
  • Re-export or regenerate the G-code file

II. Electrical and Hardware Issues

1. Power Supply Problems

Cause:
An unstable or insufficient power supply can cause laser engraver interruptions or resets.

Troubleshooting:

  • Ensure all power plugs are securely connected
  • Verify the voltage switch (110V / 220V) is set correctly
  • Avoid sharing a power source with high-power appliances that may cause voltage drops

2. Overheat Protection

Cause:
Overheating of the laser module, motor drivers, or mainboard may trigger automatic shutdown for safety.

Troubleshooting:

  • Check that all cooling fans are functioning properly
  • Ensure proper ventilation in your workspace
  • Avoid high ambient temperatures during operation

3. Motor Stall or Step Loss

Cause:
If movement is blocked or the load is too heavy, the motor may lose steps and trigger an emergency stop.

Troubleshooting:

  • Check belt tension and guide rail condition
  • Clean and lubricate the rails regularly
  • Remove any obstacles blocking movement
  • Reduce motor acceleration settings in your engraving software for smoother motion

4. Limit Switch False Trigger

Cause:
A false trigger from the limit switch can cause the machine to stop or reset unexpectedly.

Troubleshooting:

  • Check if the limit switch lever is loose or misaligned
  • Inspect wiring for damage or short circuits
  • Manually move the laser head to check for premature triggering

III. Control Board and Firmware Issues

1. Control Board Malfunction

Cause:
A malfunctioning control board may be due to aging components, electrical damage, or static interference.

Troubleshooting:

  • Observe indicator lights on the control board for abnormal behavior
  • Restart the machine to reset the system
  • Update or refresh the firmware if possible

Conclusion

When your laser engraving machine stops during operation, the issue is usually caused by one of the following:

  • USB connection or data transmission issues
  • Software or file-related problems
  • Power supply instability
  • Hardware issues such as overheating or motor stall
  • Control board or firmware errors

By systematically following these laser engraver troubleshooting steps, you can quickly identify the root cause and restore stable operation.

By products-tutorial | November 11, 2025
How to Check and Install Drivers
How to Check and Install Drivers

Check whether your computer has the necessary drivers installed and configured correctly. If not, download and install the drivers compatible with your Longer device.

Follow these steps to confirm whether the drivers are successfully installed on your computer:

1、Check the CH340 Driver


A. The required driver may be missing or not installed correctly.
B. For macOS 10.15 or later, the CH340 driver does not need to be installed.
C. Download the following driver installation package:

https://drive.google.com/drive/folders/1Sc-TKuez-mz--38Vp6DeL-pGmQcQdHW4. 

Video Tutorial:

How to install CH340 driver of LightBurn for MacOS Sequoia system:

https://www.youtube.com/watch?v=JX-XsjLFei0

How to install CH340 driver of LightBurn for MacOS system:

https://www.youtube.com/watch?v=FBd1uEA9QUw

After installation, please check the COM port:

2、For Windows

1. Connect the machine to your computer using the USB cable provided with the product.

2. Download and install the CH340 driver (clickable link).  During the installation process, a computer restart may be required.

1. Follow the installation instructions to ensure the driver is installed successfully.

If any error messages appear during installation, contact Longer technical support.

1. Check if the driver was installed successfully in Device Manager:

2. Right-click on the desktop and select “Manage.”

Choose “Device Manager,” click on Ports (COM & LPT), and look for a COM port named CH340. If it appears, it means your device has been successfully recognized by the computer.

3、For macOS:

1. Connect the machine to your computer using the USB cable provided.

2. Download and install the CH340 driver (clickable link). A system restart may be required during installation.

3. Follow the installation instructions to ensure the driver is installed successfully. If any error messages appear during installation, contact Longer technical support.

4. Restart your computer, then go to System Preferences → Security & Privacy → General → Allow.

5. Allow the CH340 driver to load. You may need to restart your computer again during this process. Follow the on-screen instructions.

6. Reconnect the device; at this point, LaserBurn, LightBurn, or LaserGRBL should be able to detect your machine.

If the “Allow” button does not work, continue reading for troubleshooting solutions

 1. Open the Terminal using the following path: Go → Utilities → Terminal.

 2. Copy and paste the following command into the Terminal:

sudo kextload /Library/Extensions/usbserial.kext/
     

1. Press Enter (if prompted for a password, enter your computer user password and press Enter again).

2. Once the command executes successfully, the Terminal will display a confirmation message like the one below.

By products-tutorial | November 10, 2025
Ray5 Safety Features: Dual Protection with Tilt Alarm and Flame Alarm
Ray5 Safety Features: Dual Protection with Tilt Alarm and Flame Alarm

Laser engraving and cutting have revolutionized the way creators and small businesses produce custom designs, signage, and intricate artwork. However, working with a laser cutter and engraver involves high-powered lasers, moving components, and heat, all of which can pose potential risks if safety is not properly managed. The Longer Ray5 series of desktop laser engraving machines addresses these challenges with an integrated safety system that protects operators, materials, and the workspace while maintaining high precision and workflow efficiency.

Tilt and Flame Alarms: The Core Safety Features

At the heart of the Longer Ray5’s safety design are two critical systems: the tilt alarm and the flame alarm.

The tilt alarm ensures that the machine remains level during operation. Even a slight tilt can result in misaligned engraving, unexpected platform movement, or tipping hazards. The Ray5’s high-precision tilt sensor continuously monitors the device’s angle. If the tilt exceeds a preset safe limit, the system immediately shuts off the laser and halts platform motion. This intervention prevents accidents, protects the operator, and safeguards the material.

The flame alarm protects against fire risks generated by the laser’s focused heat. Engraving materials such as wood, plastics, or leather can ignite if exposed to intense heat. The Ray5’s flame detection system accurately monitors the engraving area in real time. If a flame is detected, the system instantly stops the laser and pauses platform movement, preventing escalation and maintaining a safe working environment.

Integrated Protections for Comprehensive Safety

Beyond tilt and flame detection, the Longer Ray5 incorporates multiple protective mechanisms that work together seamlessly. The machine comes with a protective cover and safety glasses, shielding the operator from direct laser exposure. Built-in sensors monitor abnormal shaking or instability, and the suspension program automatically halts operation if any irregular movement is detected. Platform motion is continuously controlled to avoid sudden jerks or collisions that could compromise engraving quality or machine integrity. Additionally, the system can detect improper material placement or thickness to prevent errors or unsafe conditions during operation.

Together, these protections ensure that the operator can focus entirely on creative and precise engraving without worrying about potential hazards. Whether you are using a portable laser cutter and engraver at home or a desktop laser engraving machine in a studio, Ray5 provides reliable and professional results with comprehensive safety.

Longer Ray5 Six Safety Protections

Why Dual Safety Features Matter

The combination of tilt detection and flame monitoring creates a layered safety system that addresses multiple risk factors simultaneously. This dual protection:

  • Enhances operator safety by preventing laser exposure or platform-related accidents.
  • Reduces material damage by avoiding fires or misaligned engraving.
  • Maintains operational stability and workflow consistency, even during complex or prolonged projects.
  • Provides peace of mind for creators, allowing them to focus on design and production rather than constant safety monitoring.

Conclusion

The Longer Ray5 series sets a new benchmark for safety in desktop laser engraving and portable laser cutter and engraver devices. By combining tilt and flame detection with integrated protective mechanisms, it ensures that every engraving session is safe, stable, and precise. For hobbyists, small business owners, and educational users alike, Ray5 offers a reliable, high-performance solution that balances creativity, efficiency, and operator protection.

To learn more about the Longer Ray5 safety features or to connect with other laser engraving enthusiasts, join our official Facebook community, where users share experiences, tips, and best practices for maximizing the potential of their Ray5 safely and efficiently.

By products-tutorial | November 10, 2025
How to Check and Install Drivers
How to Check and Install Drivers

Please make sure your computer has the required drivers properly installed and configured.
If not, download and install the appropriate driver for your Longer device.

Follow the steps below to confirm whether the driver has been successfully installed on your computer:

1) Check the CH340 Driver

A. The required driver for connection may be missing or not installed correctly.
B. For macOS 10.15 or later, installation of the CH340 driver may not be necessary.
C. Download the driver installation package below:

https://drive.google.com/drive/folders/1Sc-TKuez-mz--38Vp6DeL-pGmQcQdHW4. 

Video tutorials:

How to install CH340 driver of LightBurn for MacOS Sequoia system:

https://www.youtube.com/watch?v=JX-XsjLFei0

How to install CH340 driver of LightBurn for MacOS system:

https://www.youtube.com/watch?v=FBd1uEA9QUw

After Installation: Check the COM Port

a . For Windows

1. Use the provided USB cable to connect the machine to your computer.

2.  Download and install the CH340 driver (link above).A system restart may be required during installation.

3. Follow the installation instructions carefully to ensure successful installation.

If any error messages appear during installation, please contact Longer Technical Support.

4. Open Device Manager to confirm that the driver is correctly installed:

 

Right-click on “This PC” → “Manage.”

Select Device Manager, then expand Ports (COM & LPT).

If you can see CH340 listed (e.g., “USB-SERIAL CH340 (COM3)”), your device has been successfully recognized by the computer.

b. For macOS

1. Use the provided USB cable to connect the machine to your computer.

2.Download and install the CH340 driver (link above).A system restart may be required during installation.

3. Follow the installation instructions carefully to ensure successful installation.

If any error messages appear during installation, please contact Longer Technical Support.

4. Restart your computer, then go to:

System Preferences → Security & Privacy → General → Allow

5. Allow the CH340 driver to load.

A system restart may be required—please follow the on-screen instructions.

Reconnect your device. At this point, software such as LaserBurn, LightBurn, or LaserGRBL should be able to detect your device.

If the “Allow” button does not respond, follow the steps below for a manual solution.

Manual Loading (if “Allow” doesn’t work)

Open Terminal from Go → Utilities → Terminal

Copy and paste the following command into Terminal:

sudo kextload /Library/Extensions/usbserial.kext/

Press Enter. If prompted for a password, enter your computer’s user password and press Enter again.

When the command executes successfully, a confirmation message will appear in the Terminal window.

By products-tutorial | November 10, 2025
How to Update Firmware on Ray5
How to Update Firmware on Ray5

Keeping your Longer Ray5 desktop laser engraver up to date with the latest firmware is essential for maintaining peak performance, improving stability, and unlocking new features. Firmware updates can fix bugs, enhance device functionality, and ensure compatibility with the latest software and materials. For creators, small businesses, and educators using the Ray5 as a portable laser cutter and engraver, staying on the latest firmware means more reliable engraving sessions and optimized production.

Why Firmware Updates Matter

Firmware is the internal software that controls every aspect of your Ray5’s operation—from laser power and motion control to platform calibration and safety features. An outdated firmware version may limit performance, introduce errors, or cause unexpected behavior during engraving or cutting tasks. By keeping the Ray5 firmware current, users benefit from:

  • Improved motion control for precise engraving and cutting.
  • Enhanced safety features, including tilt and flame detection responsiveness.
  • Optimized communication with desktop software for smoother workflow.
  • Compatibility with new materials and advanced engraving techniques.

Regular updates ensure that your laser cutter and engraver remain reliable, safe, and capable of achieving professional-quality results.

Step-by-Step Guide: Updating via ESPTool Web

The ESPTool Web method allows users to update the Ray5 firmware online through a web browser and serial connection. Follow these steps carefully:

Open your browser and navigate to https://espressif.github.io/esptool-js/
. This interface connects to your Ray5 via the serial port and allows online firmware flashing.

Select the baud rate 115200 and connect to the CH340 serial port, which is recognized by your computer when the Ray5 is plugged in.

Click “Erase Flash” to clear the existing firmware and prepare the device for the new version.

Enter the Flash address 0x0 and select the firmware file you want to upload. Ensure that the firmware corresponds specifically to your Ray5 model to avoid compatibility issues.

Click “Program” to begin the firmware upload. The process may take a few minutes; do not disconnect the device or turn off the power during this step.

Once the upload completes, restart your Ray5 and verify that all functions, including engraving, cutting, and safety features, operate correctly.

Tips for a Safe and Successful Firmware Update

Updating firmware is straightforward, but taking precautions ensures success and prevents device issues:

  • Always use a stable USB connection and power source to avoid interruptions.
  • Close other programs that might interfere with the serial connection during flashing.
  • Backup any critical settings or calibration data before performing the update.
  • Verify the firmware version before uploading to ensure it matches your Ray5 model.

By following these guidelines, your Longer Ray5 portable laser cutter and engraver can be safely updated, unlocking the full potential of your machine while preserving reliability and safety.

Conclusion

Keeping your Longer Ray5 desktop laser engraver firmware up to date is not just about accessing new features—it is about maintaining precision, safety, and efficiency in every engraving and cutting task. Regular updates ensure your machine remains compatible with the latest software, delivers consistent high-quality results, and keeps the advanced safety mechanisms fully functional. Whether you are running a small workshop, a hobby studio, or an educational lab, following proper firmware update procedures guarantees your Ray5 performs at its best.

For additional support, tips, or to connect with other Ray5 users, join the official Facebook community. Share experiences, ask questions, and discover best practices from creators who maximize the potential of their Longer Ray5 laser cutter and engraver safely and effectively.

By products-tutorial | November 10, 2025
How to focus on Ray5 5W/10W?
How to focus on Ray5 5W/10W?

Focusing is one of the most critical steps in laser engraving and cutting, directly affecting precision, material quality, and the lifespan of your laser module. Whether you are using the Ray5 5W or 10W laser machine, the focusing procedure varies slightly depending on whether you have the older or newer model. This technical guide will walk you through step-by-step focusing procedures, along with professional tips to achieve optimal results.

Why Proper Focusing Matters

The laser’s focal point determines the size and shape of the beam, which in turn affects engraving detail and cutting efficiency. Improper focus can lead to:

  • Blurry or uneven engraving lines

  • Inconsistent cutting depth

  • Material burn or incomplete cuts

  • Accelerated wear on the laser module

Proper focusing ensures that the laser beam is concentrated, producing the smallest spot size, leading to cleaner cuts and finer engraving details.

1. Focusing the Older Ray5 5W/10W Models

Materials Needed:

  • The actual object or material you want to engrave (e.g., wood, acrylic, or other substrates)

  • Focusing column

  • Laser head adjustment plate

Step-by-Step Procedure:

  1. Place the engraving object directly under the laser head.

  2. Loosen the thumbscrew on the laser head.

  3. Loosen the laser head adjustment plate.

  4. Position the focusing column beneath the laser profile so the beam passes through it.

  5. Adjust the laser head until the end face of the laser aligns perfectly with the focusing column.

  6. Tighten the thumbscrew to secure the head in place.

Pro Tip: Using the actual engraving material for focusing ensures the beam is correctly aligned with the substrate, giving the best possible results.

2. Focusing the Newer Ray5 5W/10W Models

Newer Ray5 models feature a modular design, making focus adjustment more intuitive:

Materials Needed:

  • The object you intend to engrave

  • Focus plate (compatible with 5W or 10W laser modules)

Step-by-Step Procedure:

  1. Place the object directly under the laser module.

  2. Loosen the 7-shaped hand screw.

  3. Move the laser module up or down until the end face of the module aligns perfectly with the focus plate.

  4. Secure the module by tightening the hand screw once the correct focus is achieved.

Professional Tip: Make sure to select the correct side of the focus plate according to your laser module’s power (5W or 10W) to achieve precise engraving.

3. Advanced Focusing Tips

  1. Use the Actual Material: Focusing on the material you plan to engrave ensures accuracy and prevents discrepancies.

  2. Fine-Tune for Material Thickness: Even the same laser module may require minor adjustments based on substrate thickness or density.

  3. Check Focus Regularly: Always recheck focus after changing materials or moving the laser head.

  4. Secure Without Over-Tightening: Tighten screws just enough to hold the module firmly without putting excessive stress on the assembly.

Conclusion

Accurate focusing is the cornerstone of high-quality laser engraving and cutting with the Ray5 5W/10W, as it directly impacts the precision of your designs, the consistency of your cuts, and the overall longevity of your laser module. By carefully following the correct focusing procedures—whether on an older or newer model—you ensure that each project achieves sharp, detailed engraving and smooth, reliable cuts while minimizing unnecessary wear on your equipment. Taking the extra step to test the focus on a corner or a scrap piece of your material before starting the main project not only prevents material waste but also allows you to fine-tune the focus for different substrates, ensuring optimal results every time. With proper attention to focusing, your Ray5 machine can consistently deliver professional-level performance, whether you are producing intricate designs or precise cuts for functional projects.

By products-tutorial | November 10, 2025
Ray5 mini/miniS Timing Belt Replacement
Ray5 mini/miniS Timing Belt Replacement

The timing belt is a key component responsible for transmitting motion between the motor and the X/Y axes. Over time, belts can wear out, loosen, or break, leading to issues such as inaccurate positioning, skipped steps, or uneven engraving.

Replacing the timing belt ensures smooth motion, precise alignment, and consistent engraving quality on your Ray5 mini/miniS.

1. Remove the Laser Module

  • Disconnect the laser cable
  • Loosen the M3×14 screws or L-shaped hand screws
  • Remove the laser module

Ray5 mini/miniS 2.5/3.5W

Ray5 mini/miniS 5.5/10W

2. Remove the Top Cover (Ray5 miniS only)

  • Remove the top acrylic cover
  • Unscrew 12 screws to access internal components

 

Top acrylic cover

3. Remove the Slider Components

  • Use a 2mm hex wrench to loosen the four screws
  • Remove:
    • Slider plastic part (mini)
    • Metal slider with plastic part (miniS)

 

Ray5 mini/miniS 2.5/3.5W 

Ray5 mini/miniS 5.5/10W

4. Remove the Timing Belt

  • Use a hex wrench to loosen the screws securing both axes:
    • X-axis: 2 screws
    • Y-axis: 4 screws (2 front + 2 rear)
  • Carefully remove the timing belt

⚠️ Important:

  • Do not miss the T-slot screws that secure the belt

5. Install the New Timing Belt

  • Thread the new belt through the pulleys and connecting shaft in order
  • Ensure the belt is properly seated on the shaft

💡 Tip:

  • Use a screwdriver to guide the belt
  • Slightly move pulleys left and right to help the belt pass smoothly

 

6. Tension and Secure the Belt

  • Insert one T-slot screw into the profile along the X-axis
  • Press the belt onto the screw and tighten it
  • Pull the belt tight on the opposite side
  • Insert the second T-slot screw and tighten

Check after installation:

  • The belt should have proper elasticity
  • Pulleys should move smoothly without sticking

7. Reinstall Components

  • Reinstall the slider and plastic parts
  • For Ray5 miniS, reinstall the top acrylic cover

 Mini:

MiniS:

Conclusion

Replacing the timing belt on the Ray5 mini/miniS is essential for maintaining precise motion control and high engraving accuracy. Proper installation ensures smooth operation, reduces mechanical errors, and extends the lifespan of the machine.

Regular inspection and timely replacement of the timing belt will help maintain consistent performance and reliable engraving results.

By products-tutorial | November 10, 2025
Engraving Errors or Alarms — Ray5 MiniS
Engraving Errors or Alarms — Ray5 MiniS

During engraving, the Ray5 MiniS may trigger errors or alarms related to limit switches or motion control. These alarms are typically caused by operational actions, software settings, or homing issues rather than hardware failure.

This guide explains the most common causes and how to resolve them step by step.

Table of Contents

  • What This Guide Covers
  • Quick Answer
  • Why This Process Matters
  • Before You Start
    • Requirements
    • Precautions
  • Step-by-Step Tutorial
    • Step 1: Prevent Limit Triggering During Engraving
    • Step 2: Understand Stop Button Error Reporting
    • Step 3: Fix Overscan and Soft Limit Errors
    • Step 4: Resolve Zeroing Abnormalities
  • Common Problems and Solutions
  • Tips for Better Results
  • Frequently Asked Questions
  • Final Thoughts

What This Guide Covers

This tutorial explains how to troubleshoot common engraving errors and alarms on the LONGER Ray5 MiniS laser engraver.

You will learn how to:

  • Prevent limit trigger alarms
  • Understand normal alarm behavior after stopping engraving
  • Fix overscan-related soft limit errors
  • Adjust coordinate settings properly
  • Resolve homing and zeroing abnormalities
  • Improve engraving stability and workflow reliability

The procedures below follow the original operating sequence and troubleshooting methods provided for the Ray5 MiniS.


Quick Answer

If your Ray5 MiniS displays engraving alarms or motion control errors:

  • Do not manually move the laser during engraving
  • Alarm reporting after pressing Stop is normal
  • Change coordinates to absolute coordinates if overscan triggers soft limits
  • Reduce the pattern size and place it in the middle if needed
  • Turn off the overscan function when necessary
  • Confirm the XY axis does not continue pressing the limit switch after zeroing

Most Ray5 MiniS engraving errors are caused by software settings or operation behavior rather than defective hardware.


Why This Process Matters

Laser engravers rely on accurate positioning and coordinated movement to complete engraving tasks safely and precisely. When the Ray5 MiniS detects unexpected movement, excessive travel range, or abnormal limit switch signals, it may stop the engraving process and report an alarm.

Understanding these alarms is important because it helps:

  • Prevent interrupted engraving jobs
  • Protect the machine from positioning errors
  • Improve engraving consistency
  • Reduce material waste
  • Avoid repeated homing failures
  • Maintain accurate motion control

Many beginners assume that engraving alarms indicate hardware damage. In most cases, the issue is related to machine operation, coordinate setup, or overscan configuration.


Before You Start

Requirements

Before troubleshooting Ray5 MiniS engraving errors, prepare the following:

  • LONGER Ray5 MiniS laser engraver
  • Connected engraving software
  • Properly powered machine
  • Stable working surface
  • Correctly installed limit switches
  • Engraving design file for testing

Follow official machine specifications or instructions.


Precautions

Before performing troubleshooting procedures, keep these precautions in mind:

  • Do not manually force the laser module during engraving
  • Keep hands away from moving parts
  • Monitor the engraving process continuously
  • Verify coordinate settings before engraving
  • Ensure the machine frame moves smoothly
  • Avoid interrupting engraving unnecessarily

Incorrect movement or positioning may trigger unnecessary alarms and stop the engraving process.


Step-by-Step Tutorial

Step 1: Prevent Limit Triggering During Engraving

Original Step

  1. Manually moving the laser position during engraving causes limit triggering.

Action

Do not manually move the laser position while engraving is active.

Expected Result

The engraving process should continue normally without triggering a limit alarm.

Important Notes

The Ray5 MiniS continuously tracks the laser head position during operation. If the laser module is manually pushed or repositioned while engraving, the controller may detect abnormal movement and trigger a limit alarm.

This issue commonly occurs when users attempt to adjust material positioning during engraving.

If the machine reports a limit error:

  1. Stop the engraving process
  2. Reposition the laser correctly
  3. Restart the engraving job if necessary

Avoid touching the laser assembly during operation.

 

Step 2: Understand Stop Button Error Reporting

Original Step

When you click Stop during engraving, this error will be reported, which is normal.

Action

If you press the Stop button during engraving and an error appears, understand that this behavior is expected.

Expected Result

The engraving stops immediately and the system reports an alarm or error message.

Important Notes

This is normal machine behavior rather than a hardware malfunction.

When engraving is interrupted manually, the controller detects the interruption and reports the stop condition as an error or alarm.

After stopping:

  • Clear the alarm if required
  • Reset the engraving position if necessary
  • Restart the engraving task

If alarms continue after restarting, verify the coordinate settings and engraving area configuration.

 

Step 3: Fix Overscan and Soft Limit Errors

Original Step

  1. When engraving an image or vector filling at the current position, if the overscan function is turned on, the soft limit may be triggered, and the engraving may not be possible. You need to change the coordinates to absolute coordinates. If you do not change the coordinate system, then reduce the pattern and put it in the middle, or turn off the overscan function.

Action

Adjust the coordinate system or overscan settings when soft limit alarms occur during image engraving or vector filling.

Expected Result

The engraving process should complete without triggering soft limit errors.

Important Notes

This is one of the most common Ray5 MiniS engraving problems in engraving software.

Overscan allows smoother acceleration and deceleration by extending movement slightly beyond the engraving boundary. However, when the design is placed too close to the machine edge, overscan movement may exceed the available work area and trigger a soft limit alarm.

Follow the original troubleshooting sequence exactly:

  1. Change the coordinates to absolute coordinates
  2. If the coordinate system is not changed, reduce the pattern
  3. Put the pattern in the middle
  4. Turn off the overscan function if necessary

Do not modify additional machine parameters unless instructed in official documentation.

Follow official machine specifications or instructions.

 

 

Step 4: Resolve Zeroing Abnormalities

Original Step

  1. The machine continuously detects the signal of the limit switch, resulting in a zeroing abnormality. The solution is to confirm that the XY axis does not hit the limit switch after the XY axis completes zeroing.

Action

Check the XY axis position after zeroing completes.

Expected Result

The machine should complete homing normally without repeatedly triggering the limit switch.

Important Notes

This issue occurs when the controller continues receiving a limit switch signal after the homing process finishes.

Possible causes include:

  • The XY axis remaining pressed against the limit switch
  • Mechanical obstruction
  • Incorrect positioning after homing
  • Axis movement restriction

Carefully inspect the machine after zeroing completes.

Verify that:

  • The XY axis moves away from the limit switch normally
  • The carriage is not stuck
  • The machine frame moves freely
  • No obstruction blocks axis movement

If homing abnormalities continue:

  • Restart the machine
  • Recheck the limit switch area
  • Confirm smooth axis movement

Avoid manually forcing the carriage while the machine is powered on.

 

Common Problems and Solutions

Problem Possible Cause Solution
Limit alarm during engraving Laser moved manually Do not move the laser during engraving
Error after pressing Stop Normal interruption behavior Restart engraving normally
Soft limit triggered Overscan exceeds work area Change to absolute coordinates
Engraving fails near machine edge Pattern placement issue Reduce the pattern and place it in the middle
Continuous homing abnormality Limit switch signal remains active Confirm XY axis leaves limit switch after zeroing
Repeated limit switch alarms Axis still touching switch Check carriage position after homing
Motion control error Coordinate setup issue Verify engraving coordinate settings
Vector fill engraving fails Overscan enabled Turn off the overscan function

Tips for Better Results

  • Position designs away from workspace edges
  • Use absolute coordinates for larger designs
  • Check overscan settings before vector filling
  • Test engraving boundaries before starting production jobs
  • Keep the machine frame clean and unobstructed
  • Monitor homing movement during startup
  • Avoid interrupting engraving unless necessary
  • Ensure cables and limit switches remain secure

Proper software configuration and operating practices can significantly reduce unnecessary engraving alarms.


Frequently Asked Questions

Why does my Ray5 MiniS trigger a soft limit alarm?

Soft limit alarms usually occur when overscan movement exceeds the machine’s available work area during engraving.


Is it normal to see an error after pressing Stop?

Yes. When Stop is clicked during engraving, the machine reports an error normally because the process was interrupted intentionally.


What is overscan in laser engraving?

Overscan extends movement slightly beyond the engraving area to improve motion smoothness during image engraving and vector filling.


Why does my machine fail during homing?

The controller may continuously detect the limit switch signal after zeroing. Confirm that the XY axis does not remain pressed against the limit switch.


Should I disable overscan completely?

You may turn off the overscan function if it causes soft limit alarms. Alternatively, reposition the design or change coordinates to absolute coordinates.


Can manual movement interrupt engraving accuracy?

Yes. Moving the laser manually during engraving can trigger alarms and affect positioning accuracy.


Does this mean my Ray5 MiniS hardware is damaged?

Usually not. Most engraving alarms are caused by operational actions, software settings, or coordinate configuration issues.


Final Thoughts

Engraving errors or alarms on the Ray5 MiniS are usually related to user operation, software configuration, or limit switch behavior. By following proper usage practices and adjusting settings such as coordinate systems and overscan, most issues can be quickly resolved.

Maintaining correct operation procedures and system calibration ensures stable engraving performance and reduces unnecessary error triggers.

By products-tutorial | November 10, 2025