Products Tutorial

SD card not recognized
  • RAY5 10W
November 11, 2025
AndrewShrimpton

SD card not recognized

Step 1: Basic inspection (SD card and slot)Card type: The motherboard supports MicroSD cards (TF...
Motor Noise — Troubleshooting Guide
  • RAY5 10W
November 11, 2025
AndrewShrimpton

Motor Noise — Troubleshooting Guide

Step 1—Identify the Type of Noise Different sounds usually point to different root causes. Listen...
How to Fix the X-Axis or Y-Axis Not Moving Issue
  • RAY5 10W
November 11, 2025
AndrewShrimpton

How to Fix the X-Axis or Y-Axis Not Moving Issue

Step 1: Basic Inspection and Cleaning Check for Physical Obstructions Visual Check: Carefully inspect the...
How to Troubleshoot When the Machine Fails to Work Properly After Powering On
  • RAY5 10W
November 11, 2025
AndrewShrimpton

How to Troubleshoot When the Machine Fails to Work Properly After Powering On

How to Troubleshoot When the Machine Fails to Work Properly After Powering On Phase 1:...
There are error or alarm during engraving
There are error or alarm during engraving
  • RAY5 10W
November 11, 2025
AndrewShrimpton

There are error or alarm during engraving

1) Manually moving the laser position during engraving causes limit triggering. 2) When you click Stop during...
Motor Reversal
Motor Reversal
  • RAY5 10W
November 11, 2025
AndrewShrimpton

Motor Reversal

Core PrincipleThe rotation direction of a motor is determined by two factors: Motor wiring sequence—the...
The movement protection is triggered
  • RAY5 10W
November 11, 2025
AndrewShrimpton

The movement protection is triggered

The flame sensor can be easily triggered. When the flame sensor is triggered, the LightBurn...
Causes of Sudden Stoppage During Engraving
  • RAY5 10W
November 11, 2025
AndrewShrimpton

Causes of Sudden Stoppage During Engraving

I. Software and Connection Issues (Most Common) 1. Data Transmission Interruption (USB/Cable Issues)Cause:This is one...
How to Clean the Laser Window Lens and Nozzle on Ray5 mini/miniS
How to Clean the Laser Window Lens and Nozzle on Ray5 mini/miniS
  • Ray5 MiniS
November 10, 2025
AndrewShrimpton

How to Clean the Laser Window Lens and Nozzle on Ray5 mini/miniS

1. Disconnect the laser cable, loosen the M3*14 or 7-shaped thumbscrews, and remove the laser...
Replacing the Laser Fan on Ray5 mini/miniS
Replacing the Laser Fan on Ray5 mini/miniS
  • Ray5 MiniS
November 10, 2025
AndrewShrimpton

Replacing the Laser Fan on Ray5 mini/miniS

1、Ray5 mini/miniS 2.5/3.5W 1.1、Use a 2 mm hex wrench to loosen the screws. Note that...
How to Replace the Laser Window Lens on Ray5 mini/miniS
How to Replace the Laser Window Lens on Ray5 mini/miniS
  • Ray5 MiniS
November 10, 2025
AndrewShrimpton

How to Replace the Laser Window Lens on Ray5 mini/miniS

1. Remove the laser protective cover For 5.5W/3.5W models: directly remove the protective cover. 2.5W/3.5W...
Ray5 mini/miniS Laser Module Replacement
Ray5 mini/miniS Laser Module Replacement
  • Ray5 MiniS
November 10, 2025
AndrewShrimpton

Ray5 mini/miniS Laser Module Replacement

Different wattage laser modules use different mounting structures: 2.5W and 3.5W lasers are secured with...