The "warranty period" above starts from the date of receipt of the product, with the invoice date as a reference. Therefore, please keep your invoice as proof of purchase.
If there is no valid invoice, the warranty period will start from the date when the product leaves the factory.

lf the quality problem is determined by the after sales inspection of our company, the company will provide free maintenance service; if it is a non-quality problem caused by human factors, the customer shall bear the corresponding replacement parts fee and no need to bear the maintenance fee.

The customer shall bear all costs incurred during the repair process.including labor costs, spare parts costs, packaging costs, and round-trip freight costs.

An extended warranty can be purchased,PRICE*10%= one year extended warranty available.

（Consumables/Accessories/Wearing parts do not offer extended warranty . ）

This aftersales policy may vary according to local laws and regulations, and LONGER reserves the right to interpret and modify this warranty policy at any time at its sole discretion.

We hope you're delighted with your order. We understand that sometimes you would like a refund. As long as an item fits the requirements in this policy, we accept the return and give a refund in US dollars.

If the order has already been delivered, a return must be made within 30 days from the date of delivery. You will need to provide the original receipt and pay a service fee for the refund.

• All products, packages, and materials must be intact.
• If it's a machine, it must have lasered less than 50 times.
• Materials purchased separately can't be returned.

Normally, our replacement policy starts when you receive the goods and ends three months after receipt. The replacement policy only applies to machines purchased from official channels by LONGER.

1. Within 15 days of receipt of the purchased product:
You can request a replacement product. LONGER will cover the cost of shipping to and from your location.
2. More than 15 days of receipt of the purchased product:
You can choose a warranty service or a paid replacement product.

• Between 15 days and 30 days of receipt: you will need to pay us 15% service fee and be responsible for return shipping costs.
• Between 30 days and 3 months of receipt: you will need to pay us 40% service fee and be responsible for return shipping costs. 

Note: The percentage of service fees mentioned above is based on the total price of goods. If you require a replacement machine that costs more than you paid for, you'll have to pay the difference.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

• The product has been received for more than 3 months.
• The product was purchased from non-LONGER channels.
• The product returned to LONGER does not include all original accessories, attachments or packaging, or items that were damaged due to improper use.
• The product is found to be free of defects after all appropriate tests.
• Failure or damage is caused by improper use, maintenance, or storage.