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Support for Ray5 10W

The best laser engraver for beginners

Warranty Policy

Check coverage terms for your country or region

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Software Center

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Service Center

Explore in-depth Services and tips in Longer

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Makers Club

Exclusive loyalty program designed to thank you our users

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Blogs

Learn, Create, Succeed.Free tutorials, creative ideas

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Ray5 10W Wiki

Contains articles and guides for Longer's hardware and software

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FAQ

Contains articles and guides for Longer's hardware and software

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  • Product Manual

  • Quick Start Guide

  • Operation & Features

  • Firmware

  • Software

  • Accessories File

  • Troubleshooting

Product Manual

RAY5 10W  - User Manual

RAY5 10W  - Material Profiles

Quick Start Guide

RAY5 Quick Start Guide

Ray5 Quick Install Limit Switch Instructions

RAY5 10W Laser Focusing Guide

Use Accessories with Ray5 10W

LR10 Rotary  Roller User Manual

Chunk Rotary Quick Start Guide

Air Pump Quick Start Guide

Basics & Functions

How to focus on Ray5 5W/10W?

How to Use TF Card Offline Mode for Engraving

How to Update Firmware on Ray5

How to Check and Install Drivers

Ray5 Safety Features: Dual Protection with Tilt Alarm and Flame Alarm

Software

Laser GRBL Import configuration file

Lightburn supports file formats and how to import files

How to connect the machine via USB in different software

How to switch engraving mode with Lightburn

How to switch engraving mode with LaserGRBL

How to import configuration files in LightBurn

How to set up multi-layer management in Lightburn

How to set the engraving and cutting order

How to Optimize Image Engraving for Optimal Engraving Results

How to use Lightburn for material parameter testing

LaserGRBL connects to the machine via USB.

LightBurn Download Link&License Selection

How to Optimize Image Engraving in LaserGRBL for Best Results

Firmware

Ray5 10w mainboards with an air pump use 24V firmware; mainboards without an air pump port use 12V firmware.

RAY5 5W-10W grbl_idf(Limited Switch).bin(24V)

RAY5 5W-10W-grbl_idf（Unlimited Switch）.bin(24V)

A-LAS_CL_LTS_LONGER_V2.2（12V）

B-screen-firmware.bin（24V）

Software

RAY5- lightburn

RAY5 -laserGRBL

RAY5-LaserBurn

Accessories File

RAY5-  touch screen black screen

Laser Engraver Camera Installation

RAY5 XY extension pole installation instructions

RAY5 Y-axis extension axis instruction manual

RAY5 Air Pump Instruction Manual

LONGER RAY5 Rotary Roller Quick Start Guide V2

RAY5 Laser Engraver Enclosure Installation Guide

Quick Install Limit Switch Instructions

RAY5 new 20W laser module upgrade kit installation video

Engraving machine camera manual

Laser module lifting frame instruction manual

Instructions for use of roller stand

RAY5 10W Air Assist Kit Unboxing

RAY5 10W Laser Module Unboxing

Connection

CH340 Driver Installation Failure – Troubleshooting Guide

Wi-Fi Connection Failed

How to Troubleshoot LightBurn Failing to Connect to the Laser Engraver via Wi-Fi

Software

How to Troubleshoot LightBurn Failing to Connect to the Laser Engraver via Wi-Fi

General

The movement protection is triggered

Motor Reversal

There are error or alarm during engraving

How to Troubleshoot and Fix a Non-Working Air Pump on Your Laser Engraver

How to Troubleshoot When the Machine Fails to Work Properly After Powering On

How to Fix the X-Axis or Y-Axis Not Moving Issue

Motor Noise — Troubleshooting Guide

SD card not recognized

Replace the flame sensor

Replacing the Combo Cable

Replacing the Timing Belt

Replacing the Mainboard

Replacing the Display Screen

Replacing the Motor

Replacing the Laser Module

Replacing the Laser Window Lens

Cleaning the Laser Engraver’s Lens Window and Nozzle

Replacing the Laser Fan

Solve issues such as engraving misalignment, warped lines, and open (incomplete) circles.

How to Troubleshoot Touchscreen Black/White Screen Issues on Your Laser Engraver

Watch & Learn

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How to focus on Ray5 5W/10W

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MKSLaser APP Instructions for use with RAY5

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How to clean and replace RAY5 laser lens

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How to solve the problem of RAY5 unable to connect to WIFI
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How to Install a Limit Switch

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Focus adjustment

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Rotary Roller installation video

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Install the chrome rod

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